Privacy Policy
The leading specialist dental practice of Dr. Domina Reljanović Protega from Zagreb merge its operations in accordance with the GDPR regulation (EU) 2016/679 of the European Parliament and Council on the protection of individuals in connection with the processing of personal data and on the free movement of such data.
Collection of personal data through the website
Patients can visit our website without revealing their personal information. This means that we do not process patient data, unless the patient voluntarily sends his personal data to our official email address for the purpose of contacting or booking an appointment. Then the patient gives tacit consent to the processing of his personal data.
The collected data will not be made available to unauthorized third parties in any way, except for the purpose prescribed by law. All personal data are used exclusively for the purpose for which they were collected.
Collection of personal data when the patient arrives at the dental office
When the patient arrives at the private specialist practice of Dr. Domina Reljanović Protege, consent to the processing of the patient’s personal data is signed. Consent for the processing of personal data can be given by persons aged 16 or over, while for persons under 16, consent can be given by a parent or guardian. Consent is a voluntary, specially informed and unequivocal expression of the patient’s wish by which he gives his consent to the processing of personal data. Consent management implies the possibility for the patient to give or withdraw consent to the processing of personal data. Consent is given for one or more purposes.
Duration of storage and processing of personal data
The private specialist dental practice of Dr. Domina Reljanović Protega is in some cases obliged to keep personal data for the time period (period) prescribed for a particular purpose by the relevant legal regulations in medicine. If the storage of data is not legally defined, then the storage of personal data is limited by the termination of the purpose of data collection. The deletion of personal data of patients is done after the expiration of the legal term that obliges the private specialist practice to keep certain personal data.
Technical and organizational measures for the protection of personal data
Within our organization, according to the assessed risks for personal data, we have established a whole series of technical and organizational measures for the protection of personal data. These measures are related to the protection of office documents, computer protection, antivirus policy, data destruction, rules of employee behavior, contractual relations with our external service providers, periodic evaluations (audits) of the personal data protection management system, video surveillance and numerous other measures.
Patient rights under the GDPR
The patient has the following rights at all times:
- the right to access and inspect data
- the right to be informed about the processing of personal data
- the right to data portability
- the right to withdraw consent
- the right to file a complaint
- the right to correct and change personal data in case the data is incomplete or incorrect
- the right to deletion in cases such as termination of the purpose of processing, withdrawal of consent or in case of objection
How to exercise your rights
If you want to exercise any of the above rights, contact our Personal Data Protection Officer by phone +385 1 4817 301 or via e-mail address: domina.reljanovic@gmail.com
Cookies
A cookie is a small data file that is stored on a computer or mobile device when visiting a certain web page. Cookies are used to provide a better user experience for visitors, with the aim of making the websites work more efficiently, as well as for monitoring and examining the use and visits of our website.
By turning off and/or blocking the saving of cookies, the visitor can still browse our web pages. However, there is a probability that certain features or functionalities of the website will not be available to the visitor, so the time required to access certain functions of the website will be longer than usual.